Participants in netflix’s customer obsession talk

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 If you haven’t given feedback yet on the presentation, please click the following link:

https://www.surveymonkey.com/r/NflxObsessMonzo

Click below for additional resources:

  • Click here for a PDF of the presentation.

  • Click here to check out my free ”Ask Gib” product newsletter.

  • Click here to read my “Customer Obsession” article on Medium.

  • Click here to read my 12-part “How To Define Your Product Strategy” series on Medium.

  • Click here to read “A Brief History of Netflix Personalization.”

  • Click here for my new 3-hour Product Strategy Workshop on Maven

  • Click here to check out my self-paced Product Strategy Workshop on Teachable. You can “try before you buy” — the first two modules are free.

To follow me on your favorite platform:

Organizers:

  • I use Slido for Q&A, but it’s okay for folks to ask questions in person. Ultimately, the co-host will choose and pose the questions to me.

  • Introduction: “Gib was VP of Product at Netflix starting in 2005. In 2010, he became the CPO of Chegg, a textbook rental and homework help company that went public in 2014. Today, Gib is a teacher, speaker, writer, and adviser.”

  • In the beginning, please share this link with the audience to enable Slido polling: https://app.sli.do/event/725mUdor8aFZ6GmMzWjBgs

  • In the end, share this link so the audience can give feedback: https://www.surveymonkey.com/r/DTCsummitAbInbev

  • At the very end, provide the link to this page: https://www.gibsonbiddle.com/obsession